1. Information We Collect

We collect the following types of information:

• Personal Information: When you use our Contact Us form, we collect your name and email address to respond to your inquiries.
• Technical Information: Our chatbot integration and analytics tools collect user agent data, including browser type, operating system, and device information.
• Usage Data: We use Google Analytics to gather information about how visitors interact with our website, including pages visited, time spent, and referral sources.

2. How We Use Your Information

Your information is used for the following purposes:

• To respond to your queries and provide customer support.
• To improve our website experience and performance through analytics.
• To monitor and ensure the website is functioning securely and efficiently.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic via Google Analytics. These cookies do not collect personal information and can be disabled through your browser settings.

4. Third-Party Services

We use trusted third-party services such as:

• Google Analytics – to analyze website usage and performance.
• Chatbot Provider – to facilitate real-time communication and support. The chatbot may collect technical data such as browser and device type to improve assistance.

5. Data Security

We implement reasonable security measures to protect your data. However, no online service can be completely secure. You use our services at your own risk.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. Please contact us if you would like to exercise these rights.

7. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: info@aumrealties.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.